Introduction A patient searching for “best cardiologist near me” or “IVF center in Delhi” today rarely opens a phone directory. They open Google. Within seconds, they compare doctor profiles, read reviews, check hospital websites, and often book an appointment before ever making a phone call. This shift in patient behaviour is exactly why every hospital, […]
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Introduction A hospital’s reputation used to be built primarily through referrals, word-of-mouth, and years of on-ground trust. That trust still matters — but today, it’s built and tested online long before a patient walks through the door. A patient comparing hospitals for a bypass surgery or a maternity package will check websites, read reviews, look […]
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